Remote support by appointment
With remote support, we can look at the problem together over the phone and in an agreed screen-sharing session. Call first, and we will work out whether it suits the task and what the help will cost.
How we get started
- Arrange the help. We clarify the problem, which device you are using and the price limit before paid work starts.
- Open the right tool. We show you which download or method to use. Close any windows with confidential information that is not relevant to the task.
- Start the agreed session. We guide you through connecting and explain which permissions are needed. Let us know if you want to end the session, and we will help you close the connection.
Choose your device
For Windows.
Download the tool for Windows, and call 995 60 122 before you open it. We explain what to do, which permissions are needed and how to end the session.
Download the tool for Mac, and call 995 60 122 before you install it. We explain which permissions your Mac asks for, and help you fill in the two fields below.
Get the app from the Play Store, and call 995 60 122. We explain which permissions are needed, and help you fill in the two fields below.
On iPhone and iPad, we first work out what can be done with guidance over the phone. A visit may be appropriate if the task requires it.
The two fields
On Mac and Android, these are entered in the tool. We help you with that over the phone.
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What does it cost?
For businesses, remote support costs NOK 1,090 per hour, with a minimum of 15 minutes and then per quarter-hour or part thereof. A quarter-hour costs NOK 272.50. Help for private individuals costs NOK 790 per hour, with a minimum charge of one hour and then per half-hour or part thereof. A half-hour costs NOK 395.
HolmestrandIT is not yet registered for VAT. No VAT is added to the prices.